Archive for Internet Companies

The Internet Speed Farce

Posted in Britain, England, Europe, Insanity, Mobile Phone, Modern World, Spain, UK with tags , , , , on 29/06/2013 by floroy1942

How fast is your internet? It came as no surprise to me that the speeds claimed by the internet companies bear no relation whatsoever to the actual. People like Vodafone, BT and all the others like to give us a rosy picture as to what speeds we can get, but thankfully, a European Commission has finally investigated these claims and are now telling us the truth: i.e. it’s a rip-off!

An Unmitigated Disaster

An Unmitigated Disaster

Here on the Costa in Spain my wife and I were assured by Vodafone that even though they advertise 30mb, where we live we would get at least 8mb with our ADSL broadband connection. So naturally you think, well, we can live we that and we signed up. More fool us! We have consistently got no more than 0.3 to 0.4mb! We have constantly complained about it but we might as well be talking to a brick wall for all the help we get. Here is a sample of recent speed test results:

TEST_DATE TIME_ZONE DOWNLOAD Mb UPLOAD Mb LATENCY MS
6/22/2013 1:11 PM GMT 0.38 0.07 39
6/22/2013 1:12 PM GMT 0.38 0.07 38
6/27/2013 7:03 PM GMT 0.26 0.07 49
6/27/2013 7:13 PM GMT 0.26 0.06 66

One of their ‘technician’s’, and I use the term loosely, told us the reason was that “our phone lines were dirty”! Those were his exact words believe it or not!

Vodafone Router - Rubbish!

Vodafone Router – Rubbish!

With the router supplied by Vodafone we are also supposed to get WiFi for the rest of the house, but do we? Do we hell! My wife sets her MacBook Air within two metres of the router and can’t get a darned signal! We complain, and once again the technician makes a house call but tells us there is nothing he can do and we need to buy a booster. So in effect we need yet another piece of equipment just to get a WiFi signal to travel six feet!

My wife found a write-up from Vodafone saying that they advertised 30mb because anyone living within 600 metres of the base station will get 30mb. Maybe, but anything over 600 metres and the speed drops like a stone.

Yes Dear, I know The Feeling!

Yes Dear, I know The Feeling!

This is just an indication of how modern companies are ducking the advertising regulations about truth in advertising. In a clothes shop, if one single item is sold with a discount of 50% they can legally put up large signs saying they give 50% discount.

The internet companies, as with all others, are also clever by using the ‘up to’ phrase that catches many people out. ‘Up to’ can mean anything from 1 byte per second ‘up to’ the figure they claim, and no-one will do anything to stop the lies.

The Commission found that across Europe, broadband speeds are on average 25% lower than those claimed by the Internet companies. That is a huge disparity in anyone’s language.

Broadband Speed Comparison

Broadband Speed Comparison

Those of us who are still relying on copper communication cables are fairing the worst, with just 63.3% of households getting anywhere near the advertised speed, and then probably only when you live across the street from the base station. Unfortunately, here on the Costa they have never heard of fibre optic cables and are still living in the stone age when it comes to modern technology. Most of the phone lines are owned by Telefonica who have a virtual monopoly in Spain, and to date they feel absolutely no compunction to update the systems. Hell’s bells, they have faster internet speeds in places like Ecuador, Bolivia  and Puerto Rico than they do here in Spain and that is mostly Telefonica there also.

It is interesting to note that the EU wants to get all households on speeds of at least 30Mbps by the end of 2013 and half on 100Mbps by 2020. Well all I can say is, so far as Spain is concerned – Good Luck with that! Dominic Baliszewski, from website broadbandchoices is quoted as saying, “Fast broadband is no longer a luxury and is now just as essential as a reliable electricity supply….”. I wish he would tell that to the internet companies, and in particular Vodafone Spain.

Francisco Román Riechmann, President of Vodafone Spain - Git yer finger out matey!

Francisco Román Riechmann, President of Vodafone Spain – Git yer finger out matey!

I am well aware that in the north of Europe, Vodafone is a valued company that provides a reasonable service to all its customers, but the hierarchy really need to get a grip of the useless, incompetent, and lazy individuals who work for their Spanish company, for they are an unmitigated disaster in every sense of the word.

They Can't Even Maintain 3G or WiFi For The Damned Phone

They Can’t Even Maintain 3G or WiFi For The Damned Phone

They cannot even maintain a reasonable phone WiFi service, including 3G, which goes off at the drop of a hat. We regularly have no signal for the mobile phone when we are out which can cause extreme aggravation and stress. Yesterday my wife was at the post office in Marbella to pick up some money and had stored the necessary number, required to pick up the money, on her phone. There we stood at the counter with the form filled in and guess what? No WiFi or 3G signal on the bloody phone. We were forced to leave the post office and go across the road to a cafe and use their WiFi to get a signal – in the middle of Marbella! Then we could go back in and join the queue again! The sheer incompetence of Vodafone Spain just cannot be adequately described.

Idyllic Really, Well It Would Be If They Provided Reasonable Internet Speeds!

Idyllic Really, Well It Would Be If They Provided Reasonable Internet Speeds!

Unfortunately for us here on the Costa, where we are there is no alternative company because they are the only one that serves our area, with the exception of the many WiFi companies that abound here for the holiday makers and who’s speeds are even worse. I guess we must hope that somehow the European Commission can find a way to shake the cobwebs out of this country and get it moving forward into  modern times. Mind you, I’m not holding my breath!

Roy.

Illiteracy And The Internet

Posted in Benefits, Britain, Children, England, English Schools, Government, Immigration, Insanity, MP's, Primary Education, Primary Schools, Teens, UK with tags , , , , , , , , on 14/07/2011 by floroy1942

For many years companies have complained about the poor levels of reading, writing, and numeracy among our young people seeking work. Most are nowadays considered totally unemployable for all but the most mundane of tasks.

Charles Duncombe

Now a major ‘online’ entrepreneur has added his ten cents worth, and I believe it hammers home the message. Mr. Charles Duncombe, who is director of Just Say Please Group, has come forward to say that the low levels of literacy in the UK are now hitting the web-based sales market to the tune of millions of pounds a year.

He said:”I know that industry bemoaning the education system is nothing new, but it is becoming more and more of a problem with more companies going online. This is because when you sell or communicate on the internet 99% of the time it is done by the written word.”

At Least Dorothy Perkins Hires Semi-Literates

According to him, the problem is bad spelling on websites that put off potential customers who may think the site is bogus or untrustworthy. When recruiting staff for his company he was “shocked at the poor quality of written english“.

Giving an example of the impact on internet sales, he had measured sales per visitor on his ‘tightsplease.co.uk’ site and found sales jumped significantly after a spelling mistake had been corrected. He said: “If you project this across the whole of internet retail then millions of pounds worth of business is probably being lost each week due to simple spelling mistakes,”

If You Don’t Know, There’s No Point In Telling You. Duh!

Mr. Duncombe was astounded at the poor levels of spelling and grammar from both school and university graduates. When writing a curriculum some even used ‘text speak’ (i.e. replacing the word ‘for’ with 4 for example). He went on to say that given a simple spelling test, most were hopelessly inadequate without access to a computer spellchecker.

Even our last Prime Minister was afflicted. Gordon Brown was a notoriously poor writer, due supposedly to his bad eyesight. In a letter to the family of a soldier killed in Afghanistan he made several mistakes which led to arguments over who should check his correspondence before it was sent.

The CBI’s head of education and skills, James Fothergill,  echoed Charles Duncombe’s statement by saying, ‘he was shocked at the number of companies who feel it necessary to give extra literacy classes to potential recruits just to get them up to the required level of competence. He said:  “Our recent research shows that 42% of employers are not satisfied with the basic reading and writing skills of school and college leavers and almost half have had to invest in remedial training to get their staff’s skills up-to-scratch”.

It looks very much like this will be the pattern in the future for UK companies, and it will not end until the education system is sorted out. It is not necessarily the fault of the youth themselves, for they have been let down badly by the education system as a whole, which has steadily declined in excellence since the 1950’s. Now, even the teachers could not pass an old-style exam for literacy and numeracy. It’s the blind leading the blind!

Says It All Really!

When you consider that over a hundred years ago this country began the Industrial Revolution, and fifty years ago we had the best scientists in the world, today’s picture is more than grim. Both Tony Blair and Gordon Brown have much to answer for, for there is little doubt they have destroyed the very foundations of our country (i.e our education system) by turning the majority of people into semi-literates with no prospect of decent employment.

The Dole Queue-The Future For Britain’s Dumb Youth

This is already starting to impact our Benefits System with an ever-increasing number of young people on the dole, and it will get worse until it becomes unsustainable.

From now on it looks like the United Kingdom will have to rely on immigrants for brains!

Roy.

No Hable Espanol!

Posted in Britain, England, Europe, Free Speech, Germany, Human Rights, Immigration, Modern World, UK, USA with tags , , , , , on 21/02/2009 by floroy1942

Now that I live in Spain, one of my top priorities is to learn the Spanish language. I had intended to start at a state run academy this month, but as I have to go back to my old stamping ground for an operation, it has been put on hold.

This makes it all the more annoying when I get redirected to the Spanish version of a web site while surfing the net. I try where possible to put my location as the UK, because then at least I get the pages in English. But sometimes that doesn’t work and I still get directed to the .es site automatically. This is very frustrating!

Admittedly, some web pages think of people like me, and put a language selection menu on the page which is handy. What a pity all do not have this foresight.

One of the worst problems is buying stuff on-line. I have for example, I-Tunes on my computer, but when I go to the Shop, I must go to the German page because I have a German credit card. I even had to give my old employers address in Germany just so I could buy music or whatever from Apple. You can’t live in one country and have a credit card or bank account from another? Isn’t it ridiculous?

We have now a global economy, with people moving from one country to another to find work, or some other reason, but this doesn’t seem to get through to the web. How many Poles are living in Western Europe? How many Turks live in Europe? How many Middle East people have moved into Europe? The list is endless, and yet the Internet does not support this migration to the extent it should. It is time company’s ensure their websites reflect the needs of people who no longer live in their countries of origin.

I am sure a Polish person living and working in France would love to view pages of interest to him in his own language, no matter how good he speaks french. To do this he must go to a Polish site, only to find himself redirected to the french site because that is where his computer is!!!

The only web company that has done something useful in this area is Google with its translation tool featured on their pages. A very handy tool that I have made use of frequently.

Web Page designers must be made aware of this shortfall in their product, and the best way to do that is for everybody to send e-mails to the Help Section of the page being viewed. Maybe then they will listen. Miracles do happen!

May tomorrow be better for you than today

Roy.

%d bloggers like this: